{"id":5069,"date":"2025-01-06T13:50:12","date_gmt":"2025-01-06T06:50:12","guid":{"rendered":"https:\/\/cbvgroup.net\/?p=5069"},"modified":"2025-01-06T13:50:12","modified_gmt":"2025-01-06T06:50:12","slug":"diem-manh-diem-yeu-va-diem-mu-cua-nguoi-quan-ly","status":"publish","type":"post","link":"https:\/\/cbvgroup.net\/?p=5069","title":{"rendered":"\u0110i\u1ec3m m\u1ea1nh, \u0111i\u1ec3m y\u1ebfu v\u00e0 \u0111i\u1ec3m m\u00f9 c\u1ee7a ng\u01b0\u1eddi qu\u1ea3n l\u00fd"},"content":{"rendered":"
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\"\ud83c\udf89\"<\/span> Thay \u0111\u1ed5i c\u00e1ch qu\u1ea3n l\u00fd con ng\u01b0\u1eddi c\u00f3 l\u1ebd l\u00e0 c\u00e1ch d\u1ec5 nh\u1ea5t \u0111\u1ec3 t\u0103ng n\u0103ng su\u1ea5t trong c\u00e1c t\u1ed5 ch\u1ee9c.<\/span><\/div>\n<\/div>\n
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Tuy nhi\u00ean, ph\u1ea7n l\u1edbn c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd nh\u1eadn \u0111\u01b0\u1ee3c \u00edt ph\u1ea3n h\u1ed3i v\u1ec1 hi\u1ec7u qu\u1ea3 qu\u1ea3n l\u00fd nh\u00f3m c\u1ee7a h\u1ecd. \u00cdt h\u01a1n m\u1ed9t n\u1eeda s\u1ed1 nh\u00e2n vi\u00ean Hoa K\u1ef3 (42%) b\u00e1o c\u00e1o r\u1eb1ng h\u1ecd c\u00f3 c\u01a1 h\u1ed9i ch\u00ednh th\u1ee9c cung c\u1ea5p ph\u1ea3n h\u1ed3i cho ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u1ee7a m\u00ecnh v\u00e0 \u00edt h\u01a1n m\u1ed9t trong b\u1ed1n ng\u01b0\u1eddi (24%) \u0111\u00e3 ch\u00ednh th\u1ee9c \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t c\u1ee7a ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u1ee7a h\u1ecd. C\u00e1c nh\u00e0 qu\u1ea3n l\u00fd c\u0169ng kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c nhi\u1ec1u s\u1ef1 gi\u00fap \u0111\u1ee1 t\u1eeb \u0111\u1ed3ng nghi\u1ec7p c\u1ee7a m\u00ecnh, v\u1edbi ch\u1ec9 kho\u1ea3ng m\u1ed9t ph\u1ea7n ba (36%) c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd cho bi\u1ebft h\u1ecd nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i t\u1eeb \u0111\u1ed3ng nghi\u1ec7p c\u1ee7a m\u00ecnh nh\u01b0 m\u1ed9t ph\u1ea7n c\u1ee7a quy tr\u00ecnh ph\u1ea3n h\u1ed3i ch\u00ednh th\u1ee9c.<\/span><\/div>\n<\/div>\n
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Nhi\u1ec1u nh\u00e0 qu\u1ea3n l\u00fd th\u1eeba nh\u1eadn h\u1ecd c\u00f3 ch\u1ed7 \u0111\u1ec3 ph\u00e1t tri\u1ec3n. B\u1ed1n trong s\u1ed1 10 ng\u01b0\u1eddi th\u1eeba nh\u1eadn h\u1ecd v\u1eabn ch\u01b0a \u0111\u1ea1t \u0111\u01b0\u1ee3c tr\u00ecnh \u0111\u1ed9 th\u00e0nh th\u1ea1o n\u00e2ng cao ho\u1eb7c chuy\u00ean gia khi n\u00f3i \u0111\u1ebfn vi\u1ec7c thu h\u00fat nh\u00f3m c\u1ee7a h\u1ecd ho\u1eb7c qu\u1ea3n l\u00fd hi\u1ec7u su\u1ea5t. Trong khi s\u00e1u trong s\u1ed1 10 nh\u00e0 qu\u1ea3n l\u00fd n\u00f3i r\u1eb1ng h\u1ecd kh\u00f4ng n\u00e2ng cao ho\u1eb7c chuy\u00ean gia trong vi\u1ec7c ph\u00e1t tri\u1ec3n nh\u00e2n vi\u00ean v\u00e0 gi\u00fap h\u1ecd t\u1ea1o ra con \u0111\u01b0\u1eddng s\u1ef1 nghi\u1ec7p.<\/span><\/div>\n<\/div>\n
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\u0110\u1ec3 gi\u00fap c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd th\u00fac \u0111\u1ea9y c\u00e1c nh\u00f3m l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3, Gallup \u0111\u00e3 ti\u1ebfn h\u00e0nh m\u1ed9t nghi\u00ean c\u1ee9u so s\u00e1nh c\u00e1ch c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd ngh\u0129 r\u1eb1ng h\u1ecd \u0111ang l\u00e3nh \u0111\u1ea1o nh\u00f3m c\u1ee7a m\u00ecnh so v\u1edbi c\u00e1ch nh\u00e2n vi\u00ean cho bi\u1ebft h\u1ecd \u0111ang \u0111\u01b0\u1ee3c qu\u1ea3n l\u00fd.<\/span><\/div>\n<\/div>\n
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Nghi\u00ean c\u1ee9u s\u1eed d\u1ee5ng m\u1eabu \u0111\u1ea1i di\u1ec7n to\u00e0n qu\u1ed1c c\u1ee7a Hoa K\u1ef3 g\u1ed3m 2.729 nh\u00e0 qu\u1ea3n l\u00fd v\u00e0 12.710 c\u00e1 nh\u00e2n \u0111\u00f3ng g\u00f3p. M\u1ed7i nh\u00f3m \u0111\u00e1nh gi\u00e1 c\u00e1ch h\u1ecd qu\u1ea3n l\u00fd nh\u00f3m c\u1ee7a m\u00ecnh ho\u1eb7c c\u00e1ch h\u1ecd \u0111\u01b0\u1ee3c qu\u1ea3n l\u00fd d\u1ef1a tr\u00ean danh s\u00e1ch 20 tr\u00e1ch nhi\u1ec7m qu\u1ea3n l\u00fd. X\u1ebfp h\u1ea1ng c\u1ee7a t\u1eebng h\u00e0nh vi qu\u1ea3n l\u00fd \u0111\u01b0\u1ee3c chia th\u00e0nh b\u1ed1n lo\u1ea1i:<\/span><\/div>\n<\/div>\n
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– \u0110i\u1ec3m m\u1ea1nh — \u0111\u01b0\u1ee3c c\u1ea3 qu\u1ea3n l\u00fd v\u00e0 nh\u00e2n vi\u00ean \u0111\u00e1nh gi\u00e1 cao nh\u1ea5t .<\/span><\/div>\n
– \u0110i\u1ec3m y\u1ebfu \u0111\u00e3 bi\u1ebft — \u0111\u01b0\u1ee3c c\u1ea3 qu\u1ea3n l\u00fd v\u00e0 nh\u00e2n vi\u00ean \u0111\u00e1nh gi\u00e1 th\u1ea5p nh\u1ea5t .<\/span><\/div>\n
– \u0110i\u1ec3m m\u00f9 — qu\u1ea3n l\u00fd \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 cao, nh\u01b0ng nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 th\u1ea5p.<\/span><\/div>\n
– \u0110i\u1ec3m m\u1ea1nh ch\u01b0a \u0111\u01b0\u1ee3c c\u00f4ng nh\u1eadn — nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 cao, nh\u01b0ng qu\u1ea3n l\u00fd \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 th\u1ea5p.<\/span><\/div>\n<\/div>\n
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\"\ud83c\udfaf\"<\/span> \u0110i\u1ec3m m\u1ea1nh<\/strong><\/span><\/div>\n
Qu\u1ea3n l\u00fd \u1edf \u0111\u00e2u hi\u1ec7u qu\u1ea3 nh\u1ea5t?<\/span><\/strong><\/div>\n<\/div>\n
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C\u00e1c h\u00e0nh vi m\u00e0 c\u1ea3 qu\u1ea3n l\u00fd v\u00e0 nh\u00e2n vi\u00ean \u0111\u00e1nh gi\u00e1 cao nh\u1ea5t l\u00e0 k\u1ef3 v\u1ecdng c\u01a1 b\u1ea3n c\u1ee7a ban qu\u1ea3n l\u00fd . Nh\u1eefng h\u00e0nh vi n\u00e0y mang t\u00ednh giao d\u1ecbch nhi\u1ec1u h\u01a1n v\u00e0 d\u1ec5 th\u1ef1c hi\u1ec7n h\u01a1n. M\u1eb7c d\u00f9 ph\u1ea3n h\u1ed3i , d\u1ec5 ti\u1ebfp c\u1eadn , c\u00f3 th\u00f4ng tin v\u00e0 cung c\u1ea5p t\u00e0i nguy\u00ean l\u00e0 quan tr\u1ecdng, nh\u01b0ng nh\u1eefng h\u00e0nh vi n\u00e0y c\u00f3 m\u1ed1i t\u01b0\u01a1ng quan th\u1ea5p nh\u1ea5t v\u1edbi s\u1ef1 g\u1eafn k\u1ebft c\u1ee7a nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c quan s\u00e1t th\u1ea5y trong nghi\u00ean c\u1ee9u, cho th\u1ea5y ch\u00fang \u00edt c\u00f3 kh\u1ea3 n\u0103ng n\u00e2ng cao hi\u1ec7u su\u1ea5t h\u01a1n c\u00e1c h\u00e0nh vi quan tr\u1ecdng kh\u00e1c.<\/span><\/div>\n<\/div>\n
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Ngo\u1ea1i l\u1ec7 l\u00e0 ph\u1ea3n h\u1ed3i ch\u1ea5t l\u01b0\u1ee3ng cao , m\u1ed9t k\u1ef9 n\u0103ng qu\u1ea3n l\u00fd tinh t\u1ebf h\u01a1n c\u00f3 m\u1ed1i t\u01b0\u01a1ng quan cao v\u1edbi s\u1ef1 g\u1eafn k\u1ebft c\u1ee7a nh\u00e2n vi\u00ean.<\/span><\/div>\n<\/div>\n
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M\u1eb7c d\u00f9 c\u00f3 \u0111i\u1ec3m s\u1ed1 t\u01b0\u01a1ng \u0111\u1ed1i cao v\u1ec1 s\u00e1u h\u00e0nh vi n\u00e0y, v\u1eabn c\u00f2n nhi\u1ec1u ch\u1ed7 \u0111\u1ec3 c\u1ea3i thi\u1ec7n. C\u00f3 s\u1ef1 kh\u00e1c bi\u1ec7t l\u1edbn gi\u1eefa x\u1ebfp h\u1ea1ng c\u1ee7a ng\u01b0\u1eddi qu\u1ea3n l\u00fd v\u00e0 ng\u01b0\u1eddi \u0111\u00f3ng g\u00f3p c\u00e1 nh\u00e2n v\u1ec1 m\u1ed9t s\u1ed1 y\u1ebfu t\u1ed1 c\u01a1 b\u1ea3n, bao g\u1ed3m kho\u1ea3ng c\u00e1ch 21 \u0111i\u1ec3m ph\u1ea7n tr\u0103m trong kh\u1ea3 n\u0103ng ph\u1ea3n h\u1ed3i c\u00e1c cu\u1ed9c g\u1ecdi v\u00e0 tin nh\u1eafn v\u00e0 kho\u1ea3ng c\u00e1ch 19 \u0111i\u1ec3m trong ph\u1ea3n h\u1ed3i ch\u1ea5t l\u01b0\u1ee3ng cao .<\/span><\/div>\n<\/div>\n
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C\u00e1c nh\u00e0 qu\u1ea3n l\u00fd kh\u00f4ng n\u00ean coi nh\u1eb9 nh\u1eefng \u0111i\u1ec3m m\u1ea1nh n\u00e0y m\u00e0 ph\u1ea3i ti\u1ebfp t\u1ee5c ph\u00e1t huy ch\u00fang v\u00ec ch\u00fang l\u00e0 n\u1ec1n t\u1ea3ng c\u1ee7a giao ti\u1ebfp hi\u1ec7u qu\u1ea3, h\u1ed7 tr\u1ee3 v\u00e0 m\u1ed1i quan h\u1ec7 l\u00e0m vi\u1ec7c b\u1ec1n ch\u1eb7t.<\/span><\/div>\n<\/div>\n
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\"\ud83c\udfaf\"<\/span> \u0110i\u1ec3m y\u1ebfu \u0111\u00e3 bi\u1ebft<\/strong><\/span><\/div>\n
C\u00e1c nh\u00e0 qu\u1ea3n l\u00fd g\u1eb7p kh\u00f3 kh\u0103n nh\u1ea5t \u1edf \u0111\u00e2u (v\u00e0 h\u1ecd c\u00f3 bi\u1ebft \u0111i\u1ec1u \u0111\u00f3 kh\u00f4ng)?<\/span><\/strong><\/div>\n<\/div>\n
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Nh\u1eefng \u0111i\u1ec3m y\u1ebfu \u0111\u00e3 bi\u1ebft, nh\u1eefng h\u00e0nh vi m\u00e0 c\u1ea3 nh\u1eefng ng\u01b0\u1eddi \u0111\u00f3ng g\u00f3p c\u00e1 nh\u00e2n v\u00e0 ng\u01b0\u1eddi qu\u1ea3n l\u00fd \u0111\u1ec1u coi l\u00e0 l\u0129nh v\u1ef1c c\u1ea7n c\u1ea3i thi\u1ec7n, t\u1eadp trung v\u00e0o vi\u1ec7c hu\u1ea5n luy\u1ec7n hi\u1ec7u qu\u1ea3. Ph\u1ea3n h\u1ed3i c\u00f3 \u00fd ngh\u0129a, \u0111\u1ed9ng l\u1ef1c, x\u00f3a b\u1ecf r\u00e0o c\u1ea3n \u0111\u1ed1i v\u1edbi hi\u1ec7u su\u1ea5t v\u00e0 th\u1ea3o lu\u1eadn v\u1ec1 \u0111i\u1ec3m m\u1ea1nh li\u00ean quan \u0111\u1ebfn c\u00e1c cu\u1ed9c tr\u00f2 chuy\u1ec7n v\u01b0\u1ee3t ra ngo\u00e0i vi\u1ec7c truy\u1ec1n \u0111\u1ea1t th\u00f4ng tin c\u01a1 b\u1ea3n v\u00e0 tr\u00e1ch nhi\u1ec7m t\u1ed1i thi\u1ec3u. V\u00e0 t\u1ea5t c\u1ea3 \u0111\u1ec1u li\u00ean quan \u0111\u1ebfn c\u00e1ch ti\u1ebfp c\u1eadn h\u01b0\u1edbng t\u1edbi t\u01b0\u01a1ng lai: “L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 ch\u00fang ta tr\u1edf n\u00ean t\u1ed1t h\u01a1n?”<\/span><\/div>\n<\/div>\n
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Nh\u1eefng \u0111i\u1ec3m y\u1ebfu \u0111\u00e3 bi\u1ebft n\u00e0y c\u00f3 m\u1ed1i t\u01b0\u01a1ng quan r\u1ea5t cao v\u1edbi s\u1ef1 g\u1eafn k\u1ebft c\u1ee7a nh\u00e2n vi\u00ean, ch\u1ee9ng t\u1ecf r\u1eb1ng c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd kh\u00f4ng ch\u1ec9 y\u1ebfu k\u00e9m m\u00e0 nh\u1eefng h\u00e0nh vi n\u00e0y c\u00f2n l\u00e0 m\u1ed9t trong nh\u1eefng y\u1ebfu t\u1ed1 quan tr\u1ecdng nh\u1ea5t \u0111\u1ec3 t\u0103ng n\u0103ng su\u1ea5t, duy tr\u00ec v\u00e0 g\u1eafn k\u1ebft v\u1edbi kh\u00e1ch h\u00e0ng.<\/span><\/div>\n<\/div>\n
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H\u00e0nh vi \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 th\u1ea5p nh\u1ea5t l\u00e0 \u201cph\u1ea3n h\u1ed3i c\u00f3 \u00fd ngh\u0129a trong tu\u1ea7n qua\u201d. H\u00e0nh vi n\u00e0y k\u1ebft h\u1ee3p c\u1ea3 ch\u1ea5t l\u01b0\u1ee3ng (\u201cc\u00f3 \u00fd ngh\u0129a\u201d) v\u00e0 t\u1ea7n su\u1ea5t (\u201ctrong tu\u1ea7n qua\u201d) c\u1ee7a ph\u1ea3n h\u1ed3i. Ch\u00fang t\u00f4i g\u1ecdi nh\u1eefng cu\u1ed9c tr\u00f2 chuy\u1ec7n li\u00ean t\u1ee5c, ch\u1ea5t l\u01b0\u1ee3ng cao n\u00e0y l\u00e0 \u201cth\u00f3i quen h\u01b0\u1edbng d\u1eabn\u201d v\u00e0 \u0111\u00e2y l\u00e0 m\u1ed9t trong nh\u1eefng y\u1ebfu t\u1ed1 d\u1ef1 b\u00e1o t\u1ed1t nh\u1ea5t v\u1ec1 s\u1ef1 g\u1eafn k\u1ebft c\u1ee7a nh\u00e2n vi\u00ean m\u00e0 Gallup t\u1eebng nghi\u00ean c\u1ee9u.<\/span><\/div>\n<\/div>\n
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\"\ud83c\udfaf\"<\/span> \u0110i\u1ec3m m\u00f9<\/strong><\/span><\/div>\n
Nh\u00e0 qu\u1ea3n l\u00fd qu\u00e1 t\u1ef1 tin \u1edf \u0111\u00e2u?<\/span><\/strong><\/div>\n<\/div>\n
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Kho\u1ea3ng c\u00e1ch l\u1edbn nh\u1ea5t gi\u1eefa nh\u1eadn th\u1ee9c c\u1ee7a ng\u01b0\u1eddi qu\u1ea3n l\u00fd v\u00e0 nh\u00e2n vi\u00ean n\u1eb1m \u1edf vi\u1ec7c ghi nh\u1eadn v\u00e0 ph\u1ea3n h\u1ed3i th\u01b0\u1eddng xuy\u00ean.<\/span><\/div>\n<\/div>\n
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G\u1ea7n 60% qu\u1ea3n l\u00fd c\u1ea3m th\u1ea5y h\u1ecd \u0111ang l\u00e0m t\u1ed1t c\u00f4ng vi\u1ec7c ghi nh\u1eadn c\u00f4ng s\u1ee9c v\u00e0 \u0111\u00f3ng g\u00f3p c\u1ee7a nh\u00f3m m\u00ecnh, nh\u01b0ng ch\u1ec9 c\u00f3 kho\u1ea3ng m\u1ed9t ph\u1ea7n ba s\u1ed1 ng\u01b0\u1eddi \u0111\u00f3ng g\u00f3p c\u00e1 nh\u00e2n (35%) chia s\u1ebb c\u00f9ng c\u1ea3m nh\u1eadn \u0111\u00f3. Vi\u1ec7c ghi nh\u1eadn kh\u00f4ng di\u1ec5n ra th\u01b0\u1eddng xuy\u00ean nh\u01b0 c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd ngh\u0129 ho\u1eb7c kh\u00f4ng \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n theo c\u00e1ch \u0111\u00e1ng nh\u1edb \u0111\u1ed1i v\u1edbi nh\u00e2n vi\u00ean. M\u1ed9t nghi\u00ean c\u1ee9u c\u1ee7a Gallup-Workhuman cho th\u1ea5y c\u00e2u tr\u1ea3 l\u1eddi c\u00f3 th\u1ec3 n\u1eb1m \u1edf \u0111\u00e2u \u0111\u00f3 \u1edf gi\u1eefa, v\u00ec ch\u1ec9 c\u00f3 12% nh\u00e2n vi\u00ean b\u00e1o c\u00e1o \u0111\u01b0\u1ee3c h\u1ecfi h\u1ecd mu\u1ed1n \u0111\u01b0\u1ee3c ghi nh\u1eadn nh\u01b0 th\u1ebf n\u00e0o. C\u00e1c nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 vi\u1ec7c s\u1ef1 ghi nh\u1eadn c\u00f3 \u00fd ngh\u0129a nh\u01b0 th\u1ebf n\u00e0o \u0111\u1ed1i v\u1edbi t\u1eebng th\u00e0nh vi\u00ean trong nh\u00f3m \u0111\u1ec3 thu h\u1eb9p kho\u1ea3ng c\u00e1ch n\u00e0y.<\/span><\/div>\n<\/div>\n
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S\u1ef1 kh\u00e1c bi\u1ec7t l\u1edbn nh\u1ea5t gi\u1eefa nh\u1eadn th\u1ee9c c\u1ee7a ng\u01b0\u1eddi qu\u1ea3n l\u00fd v\u00e0 nh\u00e2n vi\u00ean l\u00e0 \u1edf t\u1ea7n su\u1ea5t h\u1ecd ngh\u0129 r\u1eb1ng ph\u1ea3n h\u1ed3i \u0111\u01b0\u1ee3c cung c\u1ea5p . Ch\u1ec9 c\u00f3 m\u1ed9t trong n\u0103m (20%) nh\u00e2n vi\u00ean cho bi\u1ebft h\u1ecd nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i h\u00e0ng tu\u1ea7n, so v\u1edbi kho\u1ea3ng m\u1ed9t n\u1eeda s\u1ed1 ng\u01b0\u1eddi qu\u1ea3n l\u00fd (50%) b\u00e1o c\u00e1o r\u1eb1ng h\u1ecd cung c\u1ea5p ph\u1ea3n h\u1ed3i h\u00e0ng tu\u1ea7n. Bi\u1ec7n ph\u00e1p ph\u1ea3n h\u1ed3i n\u00e0y m\u00f4 t\u1ea3 t\u1ea7n su\u1ea5t, v\u1ec1 m\u1eb7t l\u00fd thuy\u1ebft l\u00e0 “kh\u00e1ch quan” h\u01a1n ch\u1ea5t l\u01b0\u1ee3ng, nh\u01b0ng n\u1ed7 l\u1ef1c c\u1ee7a ng\u01b0\u1eddi qu\u1ea3n l\u00fd kh\u00f4ng \u0111\u01b0\u1ee3c nh\u00f3m c\u1ee7a h\u1ecd ghi nh\u1eadn.<\/span><\/div>\n<\/div>\n
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M\u1ed9t \u0111i\u1ec3m m\u00f9 kh\u00e1c l\u00e0 c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd c\u00f3 nhi\u1ec1u kh\u1ea3 n\u0103ng h\u01a1n nh\u1eefng ng\u01b0\u1eddi m\u00e0 h\u1ecd qu\u1ea3n l\u00fd n\u00f3i r\u1eb1ng phong c\u00e1ch qu\u1ea3n l\u00fd c\u1ee7a h\u1ecd th\u00fac \u0111\u1ea9y m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c nh\u00f3m h\u1ee3p t\u00e1c . C\u00e1c nh\u00e0 qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 th\u1ea5y s\u1ef1 h\u1ee3p t\u00e1c \u0111ang di\u1ec5n ra ho\u1eb7c t\u1ef1 m\u00ecnh t\u1ea1o \u0111i\u1ec1u ki\u1ec7n cho n\u00f3, nh\u01b0ng \u0111i\u1ec1u \u0111\u00f3 c\u00f3 th\u1ec3 kh\u00f4ng chuy\u1ec3n th\u00e0nh s\u1ef1 h\u1ee3p t\u00e1c ngang h\u00e0ng th\u1ef1c s\u1ef1 m\u00e0 nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 th\u1ea5y ho\u1eb7c c\u1ea3m nh\u1eadn \u0111\u01b0\u1ee3c.<\/span><\/div>\n<\/div>\n
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\"\ud83c\udfaf\"<\/span> \u0110i\u1ec3m m\u1ea1nh ch\u01b0a \u0111\u01b0\u1ee3c c\u00f4ng nh\u1eadn<\/strong><\/span><\/div>\n
M\u1ed9t h\u00e0nh vi m\u00e0 nh\u00e2n vi\u00ean \u0111\u00e1nh gi\u00e1 cao h\u01a1n qu\u1ea3n l\u00fd l\u00e0 t\u1ea1o ra tr\u00e1ch nhi\u1ec7m gi\u1ea3i tr\u00ecnh cho hi\u1ec7u su\u1ea5t cao . Qu\u1ea3n l\u00fd c\u00f3 xu h\u01b0\u1edbng coi tr\u1ecdng tr\u00e1ch nhi\u1ec7m gi\u1ea3i tr\u00ecnh v\u00ec nhi\u1ec7m v\u1ee5 c\u1ee7a h\u1ecd l\u00e0 gi\u1eef ti\u00eau chu\u1ea9n cao cho nh\u00f3m c\u1ee7a m\u00ecnh v\u00e0 gi\u00fap nh\u00f3m \u0111\u1ea1t \u0111\u01b0\u1ee3c ti\u00eau chu\u1ea9n \u0111\u00f3. Qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 t\u1ef1 \u0111\u00e1nh gi\u00e1 m\u00ecnh kh\u1eaft khe h\u01a1n v\u1ec1 h\u00e0nh vi n\u00e0y v\u00ec h\u1ecd c\u00f3 k\u1ef3 v\u1ecdng cao ho\u1eb7c h\u1ecd c\u00f3 th\u1ec3 th\u1ea5y nh\u00f3m c\u1ee7a m\u00ecnh c\u00f3 th\u1ec3 c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t.<\/span><\/div>\n<\/div>\n
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Ng\u01b0\u1ee3c l\u1ea1i, nh\u00e2n vi\u00ean — nh\u1eefng ng\u01b0\u1eddi c\u00f3 th\u1ec3 nh\u1ea1y c\u1ea3m h\u01a1n v\u1edbi c\u00e1c ti\u00eau chu\u1ea9n hi\u1ec7u su\u1ea5t — ch\u1ec9 ra r\u1eb1ng c\u00e1c ti\u00eau chu\u1ea9n hi\u1ec7u su\u1ea5t c\u1ee7a qu\u1ea3n l\u00fd \u0111ang ho\u1ea1t \u0111\u1ed9ng t\u1ed1t h\u01a1n h\u1ecd ngh\u0129. Tuy nhi\u00ean, h\u1ecd \u0111\u1ed3ng \u00fd v\u1edbi qu\u1ea3n l\u00fd r\u1eb1ng v\u1eabn c\u00f2n ch\u1ed7 \u0111\u1ec3 c\u1ea3i thi\u1ec7n.<\/span><\/div>\n<\/div>\n
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C\u00e1c \u0111\u1ed9ng l\u1ef1c h\u00e0ng \u0111\u1ea7u c\u1ee7a s\u1ef1 g\u1eafn k\u1ebft c\u1ee7a nh\u00e2n vi\u00ean<\/span><\/div>\n
Nh\u1eefng h\u00e0nh vi n\u00e0o l\u00e0 quan tr\u1ecdng nh\u1ea5t \u0111\u1ec3 thu h\u00fat nh\u00e2n vi\u00ean v\u00e0 n\u00e2ng cao n\u0103ng su\u1ea5t?<\/span><\/strong><\/div>\n<\/div>\n
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Nh\u1eefng ph\u00e1t hi\u1ec7n t\u1eeb nghi\u00ean c\u1ee9u n\u00e0y cho th\u1ea5y c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd gi\u1ecfi \u1edf nh\u1eefng \u0111i\u1ec1u c\u01a1 b\u1ea3n, nh\u01b0ng trong s\u1ed1 n\u0103m h\u00e0nh vi quan tr\u1ecdng nh\u1ea5t c\u1ee7a nh\u00e0 qu\u1ea3n l\u00fd th\u00fac \u0111\u1ea9y s\u1ef1 g\u1eafn k\u1ebft c\u1ee7a nh\u00e2n vi\u00ean, c\u00f3 b\u1ed1n \u0111i\u1ec3m y\u1ebfu \u0111\u00e3 bi\u1ebft v\u00e0 m\u1ed9t \u0111i\u1ec3m m\u00f9 .<\/span><\/div>\n<\/div>\n
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\u0110\u1ed9ng l\u1ef1c m\u1ea1nh nh\u1ea5t th\u00fac \u0111\u1ea9y s\u1ef1 g\u1eafn k\u1ebft c\u1ee7a nh\u00e2n vi\u00ean v\u00e0 h\u00e0nh vi \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 th\u1ea5p nh\u1ea5t l\u00e0 ph\u1ea3n h\u1ed3i c\u00f3 \u00fd ngh\u0129a h\u00e0ng tu\u1ea7n , khi\u1ebfn \u0111\u00e2y tr\u1edf th\u00e0nh c\u01a1 h\u1ed9i c\u1ea3i thi\u1ec7n quan tr\u1ecdng nh\u1ea5t \u0111\u1ed1i v\u1edbi c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd.<\/span><\/div>\n<\/div>\n
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Thi\u1ebft l\u1eadp th\u00f3i quen hu\u1ea5n luy\u1ec7n h\u00e0ng tu\u1ea7n cung c\u1ea5p m\u1ed9t c\u00e1ch t\u1ef1 nhi\u00ean \u0111\u1ec3 c\u1ee7ng c\u1ed1 b\u1ed1n h\u00e0nh vi quan tr\u1ecdng kh\u00e1c. C\u00e1c cu\u1ed9c tr\u00f2 chuy\u1ec7n hu\u1ea5n luy\u1ec7n th\u01b0\u1eddng xuy\u00ean n\u00ean bao g\u1ed3m th\u1ea3o lu\u1eadn v\u1ec1 m\u1ee5c ti\u00eau, s\u1ef1 ph\u00e1t tri\u1ec3n v\u00e0 \u0111i\u1ec3m m\u1ea1nh c\u0169ng nh\u01b0 ghi nh\u1eadn c\u00f4ng vi\u1ec7c t\u1ed1t. Nghi\u00ean c\u1ee9u tr\u01b0\u1edbc \u0111\u00e2y c\u1ee7a Gallup cho th\u1ea5y nh\u1eefng h\u00e0nh vi n\u00e0y g\u00f3p ph\u1ea7n l\u00e0m cho c\u00e1c cu\u1ed9c tr\u00f2 chuy\u1ec7n hu\u1ea5n luy\u1ec7n tr\u1edf n\u00ean “c\u1ef1c k\u1ef3 c\u00f3 \u00fd ngh\u0129a<\/strong>“.<\/span><\/div>\n<\/div>\n
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\"\ud83c\udf1f\"<\/span> L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 ph\u00e1t hi\u1ec7n \u0111i\u1ec3m m\u00f9 c\u1ee7a ng\u01b0\u1eddi qu\u1ea3n l\u00fd<\/strong><\/span><\/div>\n
\u0110\u1ea7u ti\u00ean, c\u00e1c t\u1ed5 ch\u1ee9c c\u1ea7n thu h\u1eb9p kho\u1ea3ng c\u00e1ch nh\u1eadn th\u1ee9c gi\u1eefa ng\u01b0\u1eddi qu\u1ea3n l\u00fd v\u00e0 nh\u00f3m c\u1ee7a h\u1ecd. Ng\u01b0\u1eddi qu\u1ea3n l\u00fd \u0111\u01b0\u1ee3c h\u01b0\u1edfng l\u1ee3i t\u1eeb g\u00f3c nh\u00ecn to\u00e0n di\u1ec7n v\u1ec1 hi\u1ec7u su\u1ea5t c\u1ee7a ch\u00ednh h\u1ecd, bao g\u1ed3m ph\u1ea3n h\u1ed3i ch\u00ednh x\u00e1c, th\u00f4ng qua ph\u1ea3n h\u1ed3i kh\u1ea3o s\u00e1t hi\u1ec7u qu\u1ea3 hu\u1ea5n luy\u1ec7n, ph\u1ea3n h\u1ed3i 360 \u0111\u1ed9 ho\u1eb7c \u0111\u1ed1i tho\u1ea1i hai chi\u1ec1u c\u1edfi m\u1edf v\u1edbi nh\u00f3m c\u1ee7a h\u1ecd. Khuy\u1ebfn kh\u00edch ng\u01b0\u1eddi qu\u1ea3n l\u00fd l\u1eafng nghe ph\u1ea3n h\u1ed3i n\u00e0y \u0111\u1ec3 gi\u00fap h\u1ecd hi\u1ec3u nh\u1eefng g\u00ec h\u1ecd nghe \u0111\u01b0\u1ee3c.<\/span><\/div>\n<\/div>\n
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Th\u1ee9 hai, c\u00e1c t\u1ed5 ch\u1ee9c c\u1ea7n gi\u1ea3i quy\u1ebft nh\u1eefng \u0111i\u1ec3m y\u1ebfu v\u00e0 \u0111i\u1ec3m m\u00f9 ph\u1ed5 bi\u1ebfn nh\u1ea5t c\u1ee7a c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd m\u00e0 nghi\u00ean c\u1ee9u n\u00e0y ph\u00e1t hi\u1ec7n ra . C\u00e1c t\u1ed5 ch\u1ee9c n\u00ean c\u1ed1 \u00fd ph\u00e1t tri\u1ec3n c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd th\u00e0nh nh\u1eefng ng\u01b0\u1eddi h\u01b0\u1edbng d\u1eabn, v\u01b0\u1ee3t ra ngo\u00e0i nh\u1eefng \u0111i\u1ec1u c\u01a1 b\u1ea3n v\u00e0 d\u1ea1y h\u1ecd c\u00e1ch h\u01b0\u1edbng d\u1eabn hi\u1ec7u qu\u1ea3 v\u1ec1 hi\u1ec7u su\u1ea5t v\u00e0 s\u1ef1 ph\u00e1t tri\u1ec3n th\u00f4ng qua g\u00f3c nh\u00ecn d\u1ef1a tr\u00ean th\u1ebf m\u1ea1nh.<\/span><\/div>\n<\/div>\n
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Nghi\u00ean c\u1ee9u n\u00e0y \u0111\u00f3ng vai tr\u00f2 nh\u01b0 m\u1ed9t l\u1eddi k\u00eau g\u1ecdi h\u00e0nh \u0111\u1ed9ng: C\u00e1c nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n s\u1ef1 ph\u00e1t tri\u1ec3n, ph\u1ea3n h\u1ed3i v\u00e0 h\u1ed7 tr\u1ee3 c\u1ea7n thi\u1ebft \u0111\u1ec3 qu\u1ea3n l\u00fd m\u1ecdi ng\u01b0\u1eddi hi\u1ec7u qu\u1ea3 v\u00e0 th\u00fac \u0111\u1ea9y c\u00e1c nh\u00f3m c\u00f3 n\u0103ng su\u1ea5t cao. S\u1ef1 g\u1eafn k\u1ebft, hi\u1ec7u su\u1ea5t v\u00e0 duy tr\u00ec l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng c\u1ee7a h\u1ecd ph\u1ee5 thu\u1ed9c v\u00e0o \u0111i\u1ec1u \u0111\u00f3.<\/span><\/div>\n<\/div>\n
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Theo ngu\u1ed3n: Gallup<\/em><\/span><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Tr\u00ean to\u00e0n th\u1ebf gi\u1edbi, chi ph\u00ed qu\u1ea3n l\u00fd k\u00e9m v\u00e0 m\u1ea5t n\u0103ng su\u1ea5t do nh\u00e2n vi\u00ean kh\u00f4ng g\u1eafn b\u00f3 ho\u1eb7c kh\u00f4ng t\u00edch c\u1ef1c g\u1eafn b\u00f3 l\u00e0 8,8 ngh\u00ecn t\u1ef7 \u0111\u00f4 la, t\u01b0\u01a1ng \u0111\u01b0\u01a1ng 9% GDP to\u00e0n c\u1ea7u.<\/p>\n","protected":false},"author":1,"featured_media":5070,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-5069","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-khong-phan-loai"],"acf":[],"lang":"vi","translations":{"vi":5069},"jetpack_featured_media_url":"https:\/\/cbvgroup.net\/wp-content\/uploads\/2025\/01\/Diem-mu-scaled.jpg","pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/cbvgroup.net\/index.php?rest_route=\/wp\/v2\/posts\/5069","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cbvgroup.net\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cbvgroup.net\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cbvgroup.net\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cbvgroup.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=5069"}],"version-history":[{"count":1,"href":"https:\/\/cbvgroup.net\/index.php?rest_route=\/wp\/v2\/posts\/5069\/revisions"}],"predecessor-version":[{"id":5071,"href":"https:\/\/cbvgroup.net\/index.php?rest_route=\/wp\/v2\/posts\/5069\/revisions\/5071"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cbvgroup.net\/index.php?rest_route=\/wp\/v2\/media\/5070"}],"wp:attachment":[{"href":"https:\/\/cbvgroup.net\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=5069"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cbvgroup.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=5069"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cbvgroup.net\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=5069"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}